Shipping policy
Shipping Policy
Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 5-7 business days
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Processing Time: 1-2 business days
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Total delivery days max: 6-9 business day
Order before 22:00 Amsterdam time to get get your order processed tomorrow
Please note that delivery delays can occasionally occur due to unforeseen circumstances.
Shipment Confirmation & Order Tracking: You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes: Our store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages: Our store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping: At this time, we do not ship outside [your country].
Returns Policy: Our Refund Policy provides detailed information about options and procedures for returning your order. Our customers support is open Monday 8am till Friday 8:30pm.
For any further questions or assistance, please contact our customer service at info@couture-aurelli.com
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- Email: info@couture-aurelli.com
- Phone Number: +31623482971
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Address: Herengracht 320, Amsterdam, Noord-Holland, 1016CE, Netherlands
Registration Number: 91984777 - VAT Number: NL004929119B79